Books to be returned should be sent to:
Chicago Distribution Center
11030 South Langley Ave.
Chicago, IL 60628
Be sure to include the invoice and/or account number from the packing slip on the inside and/or outside of the box(es) to ensure warehouse staff can match the books to the original order. A credit will be put on the account.
All books returned to CDC must be in saleable condition. CDC will return to the customer shelf-worn and stickered books, along with a charge for return postage. Titles that are out of print may be returned for six months after the OP date.
CDC's database maintains line item sales detail for all of its customers. Credit will be issued based upon the latest purchase information available. If no purchase information is available, CDC will issue credit at the maximum discount allowed if purchase was made through the CDC.
E-books are not returnable.