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Measuring Reciprocity

Photo by Tony Deifell, used under Creative Commons licensing.
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A Slimy Kind of Strategy

Reposted with permission from Lucy Moore's blog. He was a well-dressed utility company executive in his early forties and he was walking in my direction. I had hoped for a little peace and quiet during my lunch break in the cafeteria, before the negotiation resumed and I would have to take up my mediator role again. But he was heading toward me, and he looked concerned. “Lucy? May I have a word with you, just briefly?” he asked. “Sure, have a seat,” and I motioned to the chair across from me.

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